It’s Snowing – Global Warming Mindshare

Img_0574Img_0570Img_0575 Img_0571

We are got our first snow today in Toronto after record-breaking warm weather so far this winter. With global warming, it is interesting how many elevator conversations, telephone small talk and professional lunch-time chats are turning into big debates about world pollution, what we can do as a society, if the science behind global warming is sound and whether or not the warming of the earth is "God’s will" (this actually happened in my friend’s elevator).  Talk about the weather is no longer a good refuge for those who want to keep the conversation "lite."

These recent warm days have taken on a sinister feel. Being in Canada with a warm January is like the unnatural feeling of being at a night-time baseball diamond when all of the lights are on. It feels like it is day… which is cool, but it is night – so the effectiveness of the unnatural light doing the work of the sun is eerie.

Welcome to the snow! I hope you stay a while!

Getting Ready for Unlimited Choice

Peter Drucker, who was one of the greatest thinkers in business said this:

In a few hundred years, when the history of our time is written from a long-term perspective, it is likely that the most important event those historians will see is not technology, not the Internet, not e-commerce. It is an unprecedented change in the human condition. For the first time – literally – substantial and rapidly growing numbers of people have choices. For the first time, they will have to manage themselves.

And society is totally unprepared of it.

Are we ready to manage our own lives to this extent? I have subscribed to the existentialist belief that life is a series of choices since I was a teenager. It seems that now, more than ever we have an ability to leverage education and entrepreneurialism to form the lives that we want.

Do you think that we can do it? I wrote a list this morning of why people like to have their decisions made for them by a school program, employer, family member, social norm etc. rather than taking charge of their lives:

  • Protection
  • Security (financial etc)
  • Don’t need to take care of self (too lazy or not confident in ability)
  • Don’t need to analyze and decide on each life-step – they are set for you
  • Credibility (everyone understands what an MD is)
  • Cannot be criticized – can complain about the authority instead of acting
  • Strength in numbers
  • Belief that the authority knows better
  • Enjoy camaraderie of being part of something

This list (which is probably not completely exhaustive) represents why people move away from having complete control over their lives. I have always disliked authority and wanted to make my own choices on my own terms. Despite this, I still find myself frequently under the under the safety umbrella of people making choices for me for some of the reasons above. I think that Drucker raises an interesting question about millions of people managing their own lives. I wonder how many will choose not to have choices by following a prescribed path instead.

Please Adjust Your Screen – Relationships

Badgood_1 I  have the book cover here for Everything Bad is Good for You not because I have read the book yet (but I will since it looks interesting) but because of the picture on the cover. The picture, with a guy with a screen on his head, illustrates exactly what I have been thinking about lately.

It is a simple theory of perception, where everyone sees the world through their own personal TV screens, not through objective reality – especially when it comes to people. What you expect to see and what you  have seen before effect the screen. You can only see your own screen, not reality directly. This phenomenon is apparent even in the field of science, where despite the rigorous scientific method there are still sincere practitioners who have been betrayed by their hopes, fears and ambitions into proposing false theories.

This means when someone criticizes you, they are simply criticizing what is on their screen, not who you actually are. The same goes for when someone compliments you – they are complimenting what they see on their screens. I find that in all relationships, whether it be friendship, professional or romantic, usually one person’s screen differs from the other.

The friendship means more to one person that the other – so on one person’s screen the importance of it is exaggerated, where as on the other’s it may be very faded and distant. Professionally, a boss may see a lot of potential in an employee but meanwhile the employee hates the work and is just doing it to pay the bills. The boss sees the employee following in his footsteps on his screen whereas the employee tries to eclipse her job on her screen with what is most important to her.

It makes a lot of sense to say to people you are in a relationship with "hey, this is what I see on my screen, what do you see on yours?". Of course it is impossible to see someone else’s screen without becoming them, but a description can make sure that you are on the same page. I just did this in my most recent 3-month dating relationship. I saw our interactions one way, he saw them in another. His way was diminished down to a strictly physical relationship where mine wasn’t. I asked him to leave because his perception was insulting to me and now it is over. So in the end we rejected each other because we rejected the versions of the relationship that were on our screens.

Aligning screens would be easier if people were honest all the time, but unfortunately we aren’t. People will lie about what is on their screens for all kinds of reasons, including safety (I find my clerical job putting stamps on envelopes very fulfilling!), fear of hurting others (I think the sexless marriage is just going fine) or because of pleasure (if I say ‘I love you’ will you still let me stay over once a week?) Despite this, it is worthwhile to at least try to be objective rather than being in your own world. After the initial sting, living in reality is much better than living in some fantasy Matrix dream-world or "lala land" as my friend Sylvia calls it.

The trickiest part about the screens is that the more distorted your screen becomes, the more certain you will be that what you see there is accurate. There is no one so sure as someone totally deluded.

*Thanks to Matthew McKay for inspiring these thoughts

The Blog Mob

In a December Wall Street Journal piece, Journalist Joseph Rago takes a pot shot at bloggers, saying that everything we do is simply a derivative of what the mainstream media does:

The blogs are not as significant as their self-endeared curators would like to think. Journalism requires journalists, who are at least fitfully confronting the digital age. The bloggers, for their part, produce minimal reportage. Instead, they ride along with the MSM like remora fish on the bellies of sharks, picking at the scraps.

I understand what he is saying. Yet, in order to get traffic and interest in their sites, most bloggers know that writing on current events, rather than individual events is most effective. In my experience, the more I talk about current events, famous people or books, the more I get Googled and the more subscribers I get.

You can see here for example, that Chris Brogen from Lifehack  says that the best way to rank well is to be connected to other sites. You can also see here, a complaint that some bloggers set conversations, and others write based on those topics. I suspect that this has something to do with promoting blogs through linkbacks to and comments on other blogs. So, perhaps in order to survive in the early days and get our words read, like the remora fish bloggers have to grab onto those sharks – whether we want to or not.

5 Tips on Writing Titles for E-mails and Web Pages

1. Use a Title with a Number:   "5 Best Stock Tips for 2007", "3 Ways to Improve your Exercise Routine" – these titles pull traffic better than something like "Stock Advice". Maybe it is because users like to scan short bites of material rather than long essays. Perhaps they think that they can improve their odds of getting something out of the article if there are more tips. Regardless, add a title with a number to your site or newsletter and you should see a lift in clickthrus.

2. Be Direct: For example, “How to Present Effectively” pulls better than the ambiguous “How to Get More Done”. When people are scanning your site or newsletter, certain titles will jump out at them based on their interests or what is currently going on in their lives. Overall, a specific and direct title is more successful than a general and ambiguous one.

3. Be Current: If you are talking about a catchy subject that is popular (eg. The Starfish and the Spider) use it in the title so that your site or newsletter looks up to date.

4. Be Useful: Titles that look helpful with phrases such as “How to”, “Make Better” “Tips on” pull well. People click on them because they think they can immediately benefit from reading the article.

5. Be Predictable: Include product and service names of what your company is typically associated with. You may have a different strategy coming, or you may want to make a drab product seem more exciting by sprucing up the title, but this is not effective. The web is a big place so if people are on your little piece of it, they want to see specific information on what you offer.

If you are looking for more information on this kind of stuff – check out Marketing Sherpa.

More than Derivative Success for Women

I was perusing around the bookstore last night and saw that Dr. Phil’s wife, Robin Mcgraw has a book out called Inside My Heart. I picked it up, read the back, and saw that it mentioned her husband quite a few times for example:

She shares with you the life-changing moments of her childhood years, dating and marrying Dr. Phil McGraw, raising two sons, and asserting herself as a woman in a man’s world to show you that you have the power to make choices in your life.

Does Dr. Phil have "dating and marrying Robin" as a key point on the back of his books? No. I sincerely doubt that Robin would be on the New York Times Bestsellers if it wasn’t for her husband’s career. So – there it is. Dr. Phil is a famous psychologist and author with several books, and Robin is a mini-version of that success with one book.

There is also Heather Reisman, the CEO of Chapters/Indigo, which is a beloved book chain here in Canada. She is married to businessman Gerald Schwartz, Chair and CEO of Onex Corporation. If it wasn’t for Gerald buying out Chapters a few years ago, it is doubtful that Heather would be where she is today. Meanwhile, she is trumpeted as one of the great Canadian women in business. But really, she is just a derivative of her husband’s success… she is his sidekick, his "buddy".

I am not saying that these women are not hard-workers or that they are not talented. I just think that they would not be where they are without their husband’s successes… so Robin for example, is the "first wife" of pop-psychology rather than standing on her own.

This phenomenon is portrayed in too many movies to mention – where the men are the main characters, and the woman is a smaller sidekick/love-interest. In fact, I read somewhere that one reason why women in movies are so small, skinny and usually play supporting roles is because they are seen as "a buddy" to the man, and not stealing the spotlight from him by being stronger or smarter. What kind of role-model is this for young women? 

The great news is… there are many more role models – great women who do not have derivative success. They  are strong unto themselves… and an inspiration to women everywhere. I believe that these are the ones that should be celebrated and held up as examples. Some that inspire me are: Xerox CEO Anne Mulcahy, Joni Mitchell (for writing her own songs and inspiring tons of musicians), Oprah Winfrey, Martha Stewart, Ani DiFranco, Madonna, my sister Lara, my friend Lori in Vancouver etc. These are just the ones I can think of this morning. They crashed up against the world’s challenges and came out on top, instead of needing to ride on the coat-tails of a man… or needing to be smaller, skinnier and in a supporting role. They are happy to steal the spotlight.

That being said, 99% of CEOs are still men and 90% of Receptionists and Admin Assistants are still women, representing the top and bottom of the corporate ladder. So it’s not saying that "if only these women tried harder, they could be Oprahs too". It is also not saying that they are inherently not capable. So… what is it saying?

What Are You Optimistic About?

Banner_worldquestioncenter_1

I got this link sent to me from The World Question Center. This year’s question is "What Are You Optimistic About". They put the question out to the scientific community and they got 160 Answers. Here is how they describe it:

The 160 responses to this year’s Edge Question span topics such as string theory, intelligence, population growth, cancer, climate and much much more. Contributing their optimistic visions are a who’s who of interesting and important world-class thinkers.

Topics include "The Evaporation of the Powerful Mystique of Religion" and "The End of ISMs". There is a mix of celebrities such as Steven Pinker from Harvard University and others who are not well-known outside of their field. 

This site is interesting, but from a usability perspective it stinks. There is not an easy way to navigate through the different responses other than the mysterious number system at the top, especially if you are looking for something specific. For example, if you are only interested in Physics, there should be a way to find only responses on that. Also, I think it is a bit disorienting for first-time users to wade through all of the press articles at the top of the answers.

That being said, the site has a lot of great insights, and really helps brighten my day when I need that sort of thing (like right now). 

Every Outcome is Good

It is impossible to predict the future. In career, love and family life, you can open yourself up to the possibility for success, but you cannot guarantee the outcome. I was talking to Steve (the guy I have been dating since October) about this the other night over dinner… He said that no matter what the outcome is, it is good. Although the idea is not that original, sometimes hearing the right thing at the right time really makes it click.

For example, I can only have a great business idea and promote it to the extent that it has the possibility of success – but I can’t guarantee it will thrive. If it doesn’t succeed, that outcome is fine; I can learn from that experience and move on or I can modify my strategy. I can only help my friend who is having a difficult time in her relationship so she has the possibility of working it out – but I can’t make it work for her (even though it is so hard for me to see her in pain). If it doesn’t work out for her that outcome is fine; I can still listen to her and help her so that she has the possibility of moving on.

This way of thinking helps takes the fear out of reaching for our goals. I think that most of us can’t imagine life without that special relationship/job/possession/habit. But in truth even if we lose those things, we will still be ourselves, and somehow we will find a way to be fine. I think that this is a good mix of optimism and realism. It helps me stay positive while pursuing my wishes and dreams at the same time as realistically assessing and overcoming obstacles.

How to Live Longer

My friend and I were eating at Fresh last night on Yonge and Spadina and then walked over to the Starbucks in Yorkville. I brought along my MacLean’s Magazine to read on the subway and I showed her the cover story featuring Michael Rae (Rogers Media has opted not to put all of their content on line so I am linking to a search.) We stretched the magazine across the chairs and read the article avidly.

The story? Michael, who is six feet tall and weighs 115 lbs, is trying to live to 110 by reducing his calorie intake dramatically. He follows a strict regimen called the Calorie Restriction (CR) diet – he has been following it for almost nine years. He says that the more you reduce your calories, the more you increase your lifespan. For example, if you reduce your calories by 10%, you will get a 10% increase in average maximum lifespan. According to the article, studies spanning 70 years have shown that rats, mice, fish, yeast and rhesus monkeys have shown up to a 50% increase in life-spans from dramatic reductions in calories. So why not try it on humans?

My friend and I looked at the gaunt pictures of Michael – he looks like an anorexic person. She used to be in Social Work and thinks that he has a condition similar to anorexia, where instead of obsessing about being beautiful, he is obsessing over not dying. He is letting a fear dictate what he does with large amount of his hours on earth. I wondered… if you are living such a restrictive life, are you truly living life to the fullest? If you spend all of your life delaying the immediate gratification of food – are you really living? What happened to being in the moment?

Another article about increasing life-span was posted on the New York Times earlier this week called The Surprising Secret to a Long Life: Stay in School. They found that staying in school for a longer period of time increases your lifespan. One economist concluded that going to school for one more year could increase your life-span by one-and-a-half years. James Smith, a health economist at RAND says that the education piece teaches you to delay gratification:

“Most of adherence is unpleasant,” Dr. Smith says. “You have to be willing to do something that is not pleasant now and you have to stay with it and think about the future.”

He deplores the dictums to live in the moment or to live for today. That advice, Dr. Smith says, is “the worst thing for your health.”

Wow. Like Michael, James seems to think that longevity is all about not being happy today. What about the geeky folks who like getting educated? What about the people who enroll in endless degrees to avoid the real world? Is it still delaying gratification in that case? Fortunately, according to the article other important factors to a long life are: wealth, health and nutrition in early life and a strong social network. Some of those actually seem enjoyable. To me there is definitely a balance between being as healthy as possible and living a happy life in the moment.

If there is such a thing as "winning" in life, I don’t think that it is scored by living to 110 compared to 86.   

Charisma and Leadership – Not “The Apprentice”

I read somewhere that the key to charisma is not to be more interesting than everyone else or to have the best stories. No… it is about making the other person feel special. It is exactly the opposite of conventional theory…. putting someone else before you in order to make you look good is counter-intuitive but it works.

During my MBA we studied survey by Kouzes and Posner which asked followers what the characteristics were that they most admired in a leader. The results came out as:

  • Honesty
  • Inspiring
  • Forward-looking
  • Competent
  • Fair Minded
  • Supportive

The lowest-ranking characteristics of a leader were:

  • Independent
  • Self-centered
  • Loyal
  • Ambitious
  • Determined
  • Mature

In looking at the list, all of the ambitious, determined and self-centered behavior a la Donald Trump The Apprentice does not build the best leader. We replicated this study in our class, and we came out with a very similar list. Basically, people want their leaders to satisfy their needs, such as inspiring them, supporting them or being fair in times of conflict. Independence, ambition, and determination may be the individual characteristics that advance an individual to leadership, but ultimately being a great leader stems from satisfying the follower’s needs. In other words, what drives us as individuals is not what our followers are looking for in a leader.

I find this theory very practical and applicable. I also like the idea of a new generation of leaders who drive to inspire instead of going after their own self-centered goals. Yes, I know this may not be a realistic scenario based on how most people become leaders, but it is nice, shiny ideal to strive for.