Archive for June, 2007

Mac Store vs. BestBuy

Today is a different blog since I am doing it on my brand new 13" white MacBook and I am sitting at my kitchen table because I set up my wireless network today. I bought these things as a graduation present – ascending from my corporate life to my entrepreneurial life (my last office day is tomorrow).

So, here is a quick run-down of my shopping experiences.

Mac Store: Yesterday I walked into the Mac Store downtown Toronto (in Eaton’s Center) and talked to the first salesperson available. I told her exactly what I wanted (I did my research and I never go into these situations clueless), pointing at one of the many MacBooks available on display. She tried to upsell me a bit but after I said a firm no she cued up my order and I was ready to go. I grabbed a copy of Microsoft Office for Mac and a cute carrying case – 30 minutes from entering the store, I was on my way back to my car.

BestBuy: I went to BestBuy in one of those big box malls (on the Queensway) to pick up my wireless router tonight. I looked around for a while, and finally saw a big pile of the routers in the middle of the hall. I looked at the back of the box which depicted a bunch of different equipment. I walked around for a while trying to get the attention of one of the BestBuy guys until finally someone had time. I told him what equipment I had, and asked him if I needed anything else on the box image.

"Are you setting up the network yourself?" He asked and I said yeah. He scratched his head and started to speak slowly.

"Well, I don’t want to scare you or anything, but it isn’t easy. It’s not exactly hard, but it’s not easy either… you know? But, just so you know, there is a 14-day return policy and you can always call the Geek Squad if you can’t install it yourself".

I told him I was pretty good at instructions but he didn’t seem convinced. Yuck! So I was both insulted and my time
was wasted.  He likely had some preconceptions about me because of my gender and my looks. Well, what does he know. I installed it in 30 minutes, naming the network after my cat while talking on the phone to my friend about feminism. So there.

I’m not joining the Mac Cult any time soon, but if treating people with respect is part of the formula, I will make fun of them a little less from now on ;) .

Thriving Office – Making a Small Business Look Big

As the final countdown begins to the end of my office life (5 more days!) I have been researching building a small business and happened across the Thriving Office CD.

Thriving Office contains two 39-minute tracks: “Busy” and “Very Busy”. Both are filled with the sounds of voices, phones, computers, drawers and more.

You can hear samples on the site – interesting idea :) .

How to Dissappear Completely and Never be Found

I have been preoccupied as of late with two men. Or – more specifically, two husbands of friends, who have left their young families, one with a baby only weeks old, and have decided to pursue lives with new girlfriends. I see my friends juggling everything – the shock, the kids, the learning to live with less while the husbands go on luxury vacations with their new, younger girlfriends. They have moved on with their lives, pursued new relationships and are seen as different people. Their old life has disappeared completely and cannot be found without real effort.

That is the thing with today’s atomized world. People can just stop their old lives and start a new, without publicly feeling the consequences of what they did. This article: How To Disappear Completely And Never Be Found
A Step-By-Step Guide To Leaving Your Old Life Behind
is very much on subject. In seven easy steps you can leave your identity behind and start a new one. I also found this article about how Japanese people pay an agency to make them disappear to run away from debtors or old boyfriends: Running Away from your Problems at a Price.  Wow.

So – here is my fantasy. To see one of these guys at a nice restaurant downtown (he frequents these now), stand up and state in an inappropriately loud voice all of the things he did, the mess that he left behind him and the pain he caused. People would look at him with mouths open, because he looks like a responsible-business-man-nice-guy. At the end, I would throw a glass of ice water towards into his lap, strictly for my own amusement. His old life would be animated in front of everyone – the old life would be found. 

Obviously I am not going to do this. And… I struggle. I have never been married and I don’t have kids – so I can’t judge. I know that marriages work and don’t work… and no one is to blame. I also think that that people should be able to move on with their lives no matter what they have done in the past (certain criminals exempted). So – I think truly the best I can do is help my friends and their kids move forward with their lives as their husbands/dads have… and let the memories of their exes disappear completely with the rest of history in our atomized world.

The Global Effort to Create my Outfit

I checked the labels on my clothes today to see who created my outfit and found:

  • Ray Ban mirrored sunglasses were made in Italy.
  • Blue leather Roots purse was made in Canada.
  • Bright blue long shirt was made in Bulgaria.
  • Super-tight low-rise light-wash capris were made in Bangladesh.
  • Purple lacy underwear was also made in Bangladesh.
  • Cute pink bra was made in China.
  • As for me, I guess technically I was made in Montreal :P

I created this (crude) map of where everything came from. It’s always good to remember how we are able to get so many wonderful things (at relatively low prices) and how much we rely on transportation (and oil) for them.

Worldoutfits_2

Goal Setting – June

It is quarterly goal setting time again… these posts are always different from my regular ones since they probably don’t have a context for most people – but I find the whole exercise very helpful :) .

"We are the creative force of our life, and through our own decisions rather than our conditions, if we carefully learn to do certain things, we can accomplish those goals." — Stephen Covey

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Singing Salesman – Hidden Talents!

I was sent this video by a colleague of mine. It is of british salesman, Paul Potts who surprisingly turns out to be a very talented opera signer. I love how the impatience in the judges’ eye at Potts’ plainess and awkwardness transforms into facination.

Goes to show that people can always surprise you… it also shows how different people see you when they know you have a talent. Very brave Paul! Enjoy :) .

Creative Skill Vs. Technical Skill in Reporting

I get e-mails all the time from recruiters asking me become a Webtrends or Omniture specialist for the firms that they represent. But, rather than the technical skill of setting up the report suites, I have the interpretive and the creative skill of taking the findings from the reports and making them into strategic recommendations. A few examples:

  • Finding what legislation users click on to see what is driving demand so future direct mail campaigns can explore those legislations – getting more bang for the direct mail buck.
  • Seeing conversion by lead-source (eg. banner ads vs. direct mail) , facilitating future buying decisions. Cost-per-lead analysis can also be done – with the ability to compare against other sources (such as cold-calling).
  • Seeing which link on the page leads to the most conversions (people usually think it will be at the end, when people are convinced by the copy, but actually it is usually the link closest to the top.)

So – really, these are interpretive, integrative, and creative skills… not the technical skills people are seeking…

Unfortunately, since interpretive, integrative and creative skills are more difficult to measure, sometimes they get ignored in the hiring process… which is a shame. I would rather have the big ideas from the report, rather than a nice report that never gets understood.

And we are supposed to be living in a world where creativity is more important than ever! How does this affect where you work?

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Caffeine Detox

I stopped drinking tea on Saturday and have been slowly recovering. Based on my research, people have different sensitivities to caffeine – some are able to quit cold turkey no problem, others have the symptoms for up to nine days. I found a great message board where people share their experiences with caffeine withdrawal and here is a typical experience (from an anonymous user):

For the first two days I was fighting terrible headaches, feeling tension around my temples. The brain fog was awful, causing me difficulties in getting my work done.

I had a similar experience. I had a bad headache, but kept it at bay for most of Saturday and Sunday with Advil. But the thing I couldn’t get enough of was rest. I just wanted to sleep and sleep and sleep. I even went out on a 50k bike ride and sat on a bench at the 1/2 way mark to look at a beautiful view, then ended up falling asleep beside the bench! I have never slept in public before (because I feel to afraid someone is going to steal my wallet or something)- but I just couldn’t resist! Now I am in day three – and have moments of feeling in tune with my natural energy – but I am still exhausted.

The John Hopkins site on Caffeine Dependence says:

The potential for caffeine withdrawal to cause clinically significant distress or impairment in functioning is reflected by the inclusion of caffeine withdrawal as an official diagnosis in ICD-10 (World Health Organization) and as a proposed diagnosis in DSM-IV (American Psychiatric Association).

  • Headache – (often described as being gradual in development and diffuse, and sometimes throbbing and severe)
  • Fatigue – (e.g., fatigue, tiredness, lethargy, sluggishness)
  • Sleepiness/drowsiness – (e.g., sleepy, drowsy, yawning)
  • Difficulty concentrating – (e.g., muzzy)
  • Work difficulty – (e.g., decreased motivation for tasks/work)
  • Irritability – (e.g., irritable, cross, miserable, decreased well-being/contentedness)
  • Depression – (e.g., depressed mood)
  • Anxiety – (e.g., anxious, nervous)
  • Flu-like symptoms – (e.g., nausea/vomiting, muscle aches/stiffness, hot and cold spells, heavy feelings in arms or legs)
  • Impairment in psychomotor, vigilance and cognitive performances
  • The symptoms last from 5-9 days. The John Hopkins site also concludes that at least 50% of people aren’t drinking caffeine out of enjoyment, but they are instead just pushing back withdrawal symptoms. So – this is pretty serious. I’m think they should have some sort of public warning about the addiction to caffeine. Those line-ups at the coffee shop are full of addicts! Not to mention that coffee causes panic attacks and severe anxiety in some people.

    Another user (from Seattle, the North American capital of caffeine) says:

    You don’t have to be a slave to caffeine. Realize that your body needs real energy and nourishment, not a fix.
    Good Luck to all!

    Thinking too Much as a Cause of Problems Instead of the Solution to Them

    Yeah – I’ve been told I think too much at times… but coming from a family of intellectuals, thinking was the solution most problems. Research, analysis, conclusion, then action was the way to go in not just school but in life as well.  And – to stop thinking was to live in some sort of stupid existence… a blind, unobserving and unexamined life.

    So – any problem I had, I would attack it in my favorite way… to think it through, devise a plan, then take action. But thinking can cause as many problems as it solves at times. The inner critic, for example, can create a lot of problems. Same with the desire to analyze people to death instead of just letting them ‘be’. Same with torturing yourself with different potential future outcomes. All thinking. It is funny that the thinking I thought was clarifying my life was actually obscuring it.

    So… if you’re still reading this – you were right.

    The Rise of True Happiness = The Collapse of the Consumer Advertising Industry

    Powerofnow2  I was out in the Annex the other night with my friend, and we were watching a guy balancing rocks on each other in ways that seemed to defy gravity. For example, there would be a triangular-shaped rock with a very acute angle facing down on a round rock. How is it possible? Or, there would be a concrete block balancing on a corner. Wow. I saw my friend putting money into his bucket and I said "pretty impressive hey?" and she said "yeah, I really appreciate his muscles and his hotness" ;) .

    I asked him how he did it and he said: "I just wait until my mind stops thinking and then the rocks just go into the right place."

    I said that that was a lot like the book I was reading, The Power of Now by Ekhart Tolle, which he knew very well. The book is about having an intense focus on the present, and not getting carried away with the past, present or distracting thoughts that take you out of the moment.

    The book has some very interesting views on happiness and unhappiness that I wanted to share. Tolle says that happiness and unhappiness cannot be separated. He says:

    This is not being negative. It is simply recognizing the nature of things, so that you don’t pursue an illusion for the rest of your life. Nor is it saying that you should no longer appreciate pleasant or beautiful things or conditions. But to seek something through them that they cannot give – an identity, a sense of permanency and fulfillment – is a recipe for frustration and suffering. The whole advertising industry and consumer society would collapse if people became enlightened and no longer sought to find their identity through things. Nothing out there will ever satisfy you except temporarily and superficially, but you may need to experience many disillusionments before you realize that truth.

    So, the point of advertising is to create a need then to position your product as a solution to the need. It is to find the pain-point and to show your product as the resolution to that pain. What the heck would the advertising industry do if everyone was enlightened and looked inward instead of outward to resolve their difficulties? Lucky for Ekhart Tolle and his publishers, I was still not enlightened a few weeks ago… so I bought his book :) . So, apparently, did the guy balancing rocks in the Annex.